Scanner Software - Dispatch Get Signature

This function allows you to use the scanner to have customers sign for items that have been delivered. This will close out the tally sheet that you have created for them in AMS. To do this:

1. Select the Dispatch menu.
2. Select Get Signature.
3. Scan or enter the Dispatch ID from the customer's tally sheet.
4. Enter the Truck number (if delivering) or the Unit identifier (if the unit is picking up).
5. Enter the Run number. This is the sequential trip number the truck or unit is making today. For example, if this is the second trip the truck is making today, it would be run 2 for this truck.
6. Enter the Mark For. This is the customer who is receiving the order.
7. Enter the name of the person receiving the delivery in the Signed By field.
8. You may enter the Phone # of the person receiving the delivery.
9. Enter any Extra Info about this person that you may need later on.
10. Finally, you may have the customer use a stylus to sign in the block at the bottom. This signature will be saved in AMS for this tally sheet once downloaded.
11. When you have finished, select Save and then Done.
12. Once you have downloaded your scanner to the your computer, you can print or view this tally sheet to show proof of delivery.

The buttons towards the bottom perform the following functions:

• Dispatch Runs - If you created a tally sheet on the handheld (using the Dispatch Load menu) and haven’t downloaded it yet, you can use the Dispatch Runs button to select that tally sheet for signature. This is helpful if somebody needs their items in a hurry. Once you select Dispatch Runs, you’ll see a list of all tally sheets created on this handheld. Select the tally sheet by truck and run number, and select Confirm. Fill in the Signed By name and have the recipient sign the screen.
• Save - Saves your data.
• Done – Exits this screen.

Go to Help Contents