Installing the AMS Software on the Handheld Scanner

This section allows you to load your handheld scanner with the files needed to run AMS. These files are copied to your AMS computer when you first install AMS. Once you have loaded AMS on your scanner, you should not need to reload it when power is lost or when shipping it to another location. However, if there is an updated version of AMS for the scanner, or if you get a new scanner, you will need to install the software.

Please note that if you are upgrading to a newer version of AMS, you should uninstall the previous version first. On the scanner, select Windows Start Menu – Settings – System – Remove Programs. Select the version of AMS to uninstall and select Remove. Do not uninstall the SQL or NET files unless instructed by the AMS Help support staff. The latest build of AMS for the handheld can always be downloaded from our website. Please contact us for instructions and a password.

To install AMS:

  1. Place the scanner in the cradle.
  2. The scanner will connect using Windows Mobile Device Center.
  3. Select Copy/Install to Handheld.
  4. A message will pop up on your AMS computer when the process is ready to begin. Select OK to start.
  5. Watch the screen of your handheld scanner to see when the software load is complete. Once it is done, select OK to the message on your AMS computer to confirm.
  6. Continue this process by following the instructions on your screen until all software files are loaded on the handheld.
  7. If a reboot of your handheld is required, a message will display on your computer, instructing you to press and hold the power button on your scanner to reboot. Click OK on this message after rebooting. You may also be required to set the time and date on the handheld under system settings.
  8. You may now select AMS4Mobile from the handheld start menu to run AMS.

Alternate version for installing AMS

If needed, AMS can be installed manually. To install AMS manually:

  1. Place the scanner in the cradle.
  2. The scanner will connect using Windows Mobile Device Center.
  3. Open Windows Explorer. Look for your Intermec Portable Device and double click on it. You will see three folders listed. Double click on the first folder listed, which is not named. Do not select either the flash file store or SD card.
  4. Double click on Program Files.
  5. Next, you'll need to copy the scanner files from the CAB Files folder in your AMS directory. If you only need to install an updated version of AMS on a previously loaded scanner, you will only need the AMS4Mobile.CAB file from our website.
  6. Copy these files to the Program Files folder on your scanner.
  7. When the copy is complete, go to your desktop screen on the scanner. Select the Windows Start Menu – File Explorer – My Device – Program Files.
  8. Double click on each of the files listed above in step number 1, ensuring that you select the file last. Each file will install when you double click it. It may take a few moments for each to install. If the scanner notifies you that a later version of the software is already installed, just click OK.
  9. Once the installation is complete, you will want to delete any remaining installation files from the Program Files folder on your scanner.
  10. Now you're ready to start AMS. In the AMS folder, click on the AMS icon. This will bring you to the AMS main screen.

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